Company Privacy Policy

Thank you for visiting www.eformations.co.uk (the Website). This website is owned by Apex Company Services Ltd, a company incorporated in England, under company number 2596549, registered at 46 Syon Lane, Isleworth, TW7 5NQ (“Company”, “We”, “Our”, “Us”). This Privacy Policy sets out the obligations of the Company, regarding data protection and the rights of customers, both online and/or purchasing our services by any other communication method, business contacts and employees ( “You”, “data subjects”) in respect of their personal data under Data Protection Law. “Data Protection Law” means all applicable legislation in force from time to time in the United Kingdom applicable to General Data Protection and Privacy (GDPR) including, but not limited to, the UK GDPR, the Data Protection Act 2018 (and regulations made thereunder), and the Privacy and Electronic Communications Regulations 2003 as amended, and any successor legislation. For the purposes of the GDPR Act 2018, the data controller is Apex Company Services Ltd.

In line with the General Data Protection Regulations (GDPR) we set out below the Company’s Privacy Policy. The Company is committed to keeping your privacy protected. You can be assured that when using the website or when interacting with us by any other means your data will only be used in accordance with this Privacy Policy.

Topics covered:

• Categories of data we collect
• How we collect your data
• How we use your data
• Data sharing
• Data retention and security of your data
• Your data protection rights
• Cookies Policy
• Privacy Policy of other websites
• Changes to our privacy policy
• How to contact us

The categories of data we collect

Contact data: personal name and address, gender, date of birth, email address, telephone number.

Financial data: payment card details and bank account details,

Biographical information to confirm your identity as required by law, photo i.d, proof of address, passport number or national id card details, country of domicile and/or your nationality,

Automatic/Statistical Data: We may use third party services such as Cookies to collect standard internet log information that help us analyse traffic to our website. We may also use this information to understand behaviour from the visitors on our website to make regular improvements to better customer needs. This information may include:

• IP Address
• Web Browser (Type and version)
• Operating System or device
• Cookie Information
• orders/transactions done by you, history of your transactions.

The automatic information we collect is anonymous and is processed in a way that does not allow for anybody to be identified.

How we collect your data

We collect your data by various methods:

• From online technology – when you interact with us on our website, we collect information about you using small files called Cookies. Cookies are there to enhance your experience on our website. You can read about our Cookie policy by clicking here.
• When you contact us to enquire about our services, by telephone, email, by completing an order form sent to you by us by email, or by submitting an online enquiry form. We store details of such communication.
• From the information provided by third party, for example, your accountant, solicitor, or another intermediary.
• Public Sources – we may collect information about you or your business from public websites, for example, Companies House, i.d. checking agencies, credit reference agencies.

How we use your data and on what basis

• We use your data on the basis of:
  • the consent you have given us for a specific purpose;
  • the contract / agreement you have made with us to perform our contractual obligations, and deliver our best services to you via our website or by other means.
• We may use your data to notify you of any services related to the services you have purchased from us. However, we DO NOT give/sell your data to third parties.
• For performing identification checks to comply with anti money laundering (AML) regulations.
• We may process your personal data where it is necessary for our legitimate interests, or where necessary for the legitimate interests of another person.
• Disclosure of data: If asked by public authorities, for example a govt agency, investigative authority or the Court, we have the obligation to disclose your data to only those authorities. This will be done as a legal obligation to comply with AML regulations for the prevention of fraud.

Data Sharing

We may share your data with or transfer it to the following third parties:

• Your agents, advisers, or intermediaries. This will be done with your consent;
• Third parties whom we engage to assist in delivering the services to you, for example, for opening a bank account, or any other service which you have requested;
• Our professional advisers where it is necessary for us to obtain their advice to deliver our best services to you;
• Our hosting partners and data storage providers.

Data Retention and Security of Your Data

We will retain your data only for the duration of period necessary for the purpose for which it was collected as required by law.

• we will retain your data for 7 years after the termination of our contractual relationship with you as required by law in case any claims arise out of the provision of our services.
• For any data collected for complying with AML regulations, including identification checks and other biometric data, we are required to retain the data for 5 years after the termination of our relationship, unless required by another law to keep it for a longer period.

We are committed to protecting your data and will make sure that if we must share data with other parties, for the purpose of providing a service, for example with a bank or an accountant, we do it securely and restrict it to the minimum data requested. The security of your data is of utmost importance to us. We use secure servers and top technology to keep your data safe. However, you must be aware that the nature of internet and method of e-communication is such that 100% security cannot be guaranteed.

When processing your online orders your personal and credit card information is encrypted by SSL technology before it is sent to us. Your credit card details are securely processed by third party organisation (Secure Trading) and are not visible to us. This privacy policy is also applicable to orders placed via methods other than website and we make sure that all your information is stored on a secure server.

Your Rights

The UK GDPR sets out your key rights as a ‘data subject’ as follows:

• The right to be informed – you have the right to be informed of any updates or changes made to the privacy policy.
• The right of access – you have the right to request us for copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – you have the right to request us to correct any information you believe to be inaccurate or incomplete.
• The right to erasure – you have the right to ask us to erase your personal data under certain circumstances.
• The right to restrict or object processing – you have the right to object to our company’s processing of your personal data under certain circumstances.
• The right to data portability – you have the right to ask us to transfer your personal data to another organisation (for example your accountant, solicitor, or other adviser).

If you need to exercise any of your rights, please contact our Data Protection Officer at admin@eformations.co.uk.

Cookies Policy

Our company uses cookies to enhance your experience on our website. There are lots of different types of cookies. However, our website uses mainly performance and analytical cookies. You can view our full Cookies policy by clicking here.

Privacy Policy of other Websites

Our website contains links to other websites. Our privacy policy applies only to our website. If you click a link to another website, you should read their privacy policy.

Changes to our privacy policy

We regularly review our privacy policy and update our website accordingly. Any changes to our privacy policy are notified to our customers.

How to contact us

If you have any questions about our privacy policy, the data we hold about you, or if you want to exercise your rights, please do not hesitate to contact us.
If you are not satisfied with how we are processing your data, you can make a complaint to us directly.
Email us at: admin@eformations.co.uk
Call us: 020 8568 6785
Or write to us at:
Apex Company Services Ltd, 46 Syon Lane, Isleworth, TW7 5NQ.